FRIENDLY PERSONNEL ,EXCELLENT MANAGEMENT .
A loaner vehicle was ready for me from the time I drove in. Great experience....
I have been a customer of this location since 2009. Have owned 3 previous Infinity vehicles from dealers in other states. I went to Coulter for their Service which has always been exceptional. Currently I deal with Scott Shaffer who has been excellent, very fair, responsive with great follow up. When it came time for my next replacement I chose to deal with Coulter Sales based on my service experience. My first purchase was the Infinity JX35. I worked with Rick Reames as I had met him a few times when I had my cars in for service. Rick gave us a ...
Best experience here. They delivered as promised
I had no intention of buying a car this past Sunday and one followed me home . Seriously this dealership is top notch. No pressure, excellent customer service from sales all the way to finance and service. A big thank you to my Sales person Shaun and to Chris in finance. You made the whole process smooth. I would recommend this dealership hands down.
Very poor customer service from this dealership. I made a service appointment 4 days in advance and was told if they didn't have a loaner car they would call the next morning. 3 days later at 6pm and my appointment is in the morning they call and tell me they don't have a car available. This is the worst dealership I have dealt with. Buy your new INFINITI elsewhere.Update: Adjusted score from 1 to 3 stars.10/1/2019 Manager scheduled my car for Thursday 10/4/2019. Stated loaner will be available?10/4/2019 service writer Aaron was professional and loaner was waiting. I had a pleasant experience at the ...
Jake Norris was my Salesman and walked me through everything is a little over an hour followed me home with another employee and dropped off the car I came in. Can’t get much smoother,
Mechanics there are very courteous and helpful. Great work.
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