From the moment that I purchased to the service department with Scott, I have been treated in an excellent manner and I appreciate the detailed way that I have been handled
Coulter INFINITI was very clean and friendly environment. All the advisors were very friendly and cordial. I alway have an excellent experience at Coulter INFINITI.
Scott the Service advisor is very knowledgeable. pricing for service is fair i think. Just an advice for the dealer though, If the repair requires a couple of days the dealer should at least pick up the tabs for rentals. thank you for the service
SCOTT IN SERVICE IS VERY EASY TO WORK WITH. HE ANSWERS CALLS AND TEXTS FAST AND COMPLETELY ANSWERS YOUR QUESTIONS. THE SERVICE TEAM FINISHED MY REPAIRS TWO DAYS SOONER THAN I THOGHT THEY COULD EVEN DO! COULTER INFINITI IS MUST GO TO FOR YOUR SERVICE NEEDS!
Scott, my service consultant, is very knowledgeable. Coulter Infinity has done 100% of the service on my QX60 and I could not be more pleased.
Scott was awesome and I had a really nice experience. My son and I chilled and ate snacks in the lobby while waiting. Didn't take long at all!!
I was in AZ for the winter and my new INFINITI had some sensory problems- I took it to Coulter to be serviced, they took such good care of my car especially nice as it is serviced in Colorado most of the time, Mike got my car in and got it fixed keeping me updated the entire time. Feels great to know I have a place just as good in Mesa that I do in Denver where my INFINITI is concerned! Thank you! I’ll be back in January and will use them for all my services.
Great service. Always prompt and kept us informed. Always bring our Infinti for service here.
Service Department is awesome...would not take my car anywhere else! They return my calls promptly, every time. Thank you for all your help with my car, I'll see you next time!
Absolutely love my experience every time I visit Coulter INFINITI. They are always extremely friendly & very professional. Their service is top of the line. 10+ STARS in my book!!!!!!!!!!!!!
First time buying a car by myself. Everyone here was patient and kind and explained things to me and allowed me to negotiate. Would definitely recommend for anyone who doesn't like sellers
Bought a car from them in December and the buying process went super smoothly, Derrick was easy to work with. I had issues getting a Mat that had been part of the sale that had to be ordered and it was on back order but after having so many issues Derrick personally delivered it to my home when it came in. If that’s not customer service I don’t know what is, very happy with my purchase.
Dustin has been great to work with...very professional and caring for the maintenance of our INFINITI. The car has been taken care of by the crew who did a great job. Thanks!!
My wife and I went to Coulter INFINITI after having had a very poor experience with the sales manager Tony Swafford at INFINITI of Scottsdale. We had a very positive experience at Coulter. Their young new salesperson Arvin was professional in every way. Coulter's Sales Manager Randy Watson was upfront, open, and straightforward, and we rapidly came to an agreement on a new car. We highly recommend you go to Coulter for your next car purchase, especially if you're fed up with the classic "bait-and-switch" and "look at this, don't look at or ask ...
Very impressive staff and a painless Purchase experience...loved the Coulter Infinity staff and Rick Reames was a most knowledgeable salesman. He was very thorough, patient and explained any concerns or questions we had. He introduced us to the Service manager and other staff members. This dealership was the best we have ever been to and purchased from.
April, our service consultant was great. This was the first time we've worked with, as she took over our former consultant Alex, who was also great. She explained everything that was done to our vehicle under the manufacturer's warranty and what was normal wear & tear and not covered by the extended warranty. Very happy with the service that we received.
Great service team -very helpful with the issues I had with my vehicle -would recommend
Superb, we were happy with the service experience. We will continue to purchase vehicles from this dealership.
Excellent service department. Coulter has the best staff in the services department. Scott is A plus
Mike Rios offered amazing service! Before I brought in my preowned Q50 for a diagnosis and repair, I had asked Mike if he had any loaner vehicles I could use during my vehicle’s downtime. (A free of charge service I’ve only encountered at Coulter Infiniti) He told me he didn’t have anything as of yet and scheduled an appointment for the earliest availability of a loaner. The next day he called me and said he had a loaner in early and that I could bring my car in. I had to leave work to take care this, ...
I have worked with Scott in the service department for many years. He is very knowledgeable and takes great care of my car. Since my husband passed away several years ago, he takes the extra time to explain all recommended services thoroughly and I never feel he is trying to get me to perform unnecessary repairs. It is very convenient to reserve a loaner car and I have never had a negative service experience with Scott. I will most likely purchase another INFINITI because of his fantastic customer service.
Scott my consultant was attentive, went over all service items and completed in a very satisfactory time. I would recommend this dealership to my friends.
I was so happy with the customer service and absolutely impressed with the repairs and price for having my car serviced here. Very knowledgeable, professional and reasonable prices.
Had the best experience at Coulter INFINITI a couple of months ago. The process was quick and stress-free. I inquired about a vehicle online and got a call very shortly after from Randall. 15 minutes later when I got to the dealership the vehicle was parked in front running and cooled off which was very helpful with the amount of time that I had. After a test drive I decided to trade in my vehicle and purchase the newer one. However, I ran into a big issue with my bank and had to reconsider trading in my vehicle. I actually had ...
treated very good by all staff
Coulter INFINITI in Mesa is your source for INFINITI. Our dealership features a steadfast staff committed to our customers’ needs as our greatest motto is customer satisfaction guaranteed. With an extensive inventory filled with both new and used INFINITI vehicles, we have the perfect fit for everyone. We offer services such as auto financing and car repair to make sure our dealership is a one-stop shop for your automotive needs. We proudly serve Phoenix, Tempe, and Chandler.
So, if you’re looking to purchase or lease a new Q50, Q60, QX50, QX60, or QX80 to cruise around Mesa or the greater Phoenix area, you’ve come to the right place. We have exactly what you’ve been searching for; the hunt for the perfect vehicle ends at our dealership!
Contact us today at 623-323-7191.
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