I am very satisfied with the service department. Mike Rios has done everything to take care of my Q50S and to keep me as an INFINITI owner. My INFINITI will soon be out of warranty, I talked to the sales department about a new Q50 that is coming to the showroom, but the invoice I was presented had too many dealer add ons and I felt my trade allowance should have been better. Doug then took care of my concerns with regard to the extended service contract which I expect to purchase.
The service at this dealership is class A. Because of their good service I drive all the way from the other side of town. Scott is the best! When I called to make the appointment he returned my call immediately and gave me flexible times that fitted my schedule to service my car. Upon arrival at the dealership, my car was received immediately so no time was wasted. I waited in their comfortable lounge where they have beverages and snacks of all kinds and everyone is very pleasant. I brought my laptop, connected it to their Wi-fi and did a ...
Our salesperson, Abel was great. He happened to be there on his day off and was patient with us as we left to check out other vehicles, returning to purchase one from him. The Business Manager, Chris, went out of his way to get us the vehicle that evening. Negotiating a deal for the vehicle was quick and painless. Thank you both for one of the best experiences we have had purchasing a vehicle.
Abel Gurule will take care of you and is a pleasure to deal with. Thank you all at Coulter.
I have owned my QX60 for four years. Other than regular service, I have had nothing fixed with my car. I was on an out of state trip and had an issue. My insurance would only tow to the nearest dealership, NOT the Mesa location. To make a very stressful and long story short, the Mesa dealership fixed ALL of the issues. You never know how great service is until you receive the exact opposite. Scott and Henry deserve all the credit PLUS MORE.
I cannot express how hassle free my experience with Coulter has been. Mike Rios literally could not have made this any easier on myself. I have a 2017 q50 with a blown engine and turbochargers. Under warranty. I was without my car for a total of 9 days. 7 of which was waiting on INFINITI USAs approvals. Engine in and out in two days. Insane turnaround. Can’t thank these guys enough for everything. Will never go anywhere else. P.s. Mike has great taste in watches
I brought my Q50s in for a water pump replacement under Warranty. Since this is probably my last service under the warranty, the technician did an extra thorough job checking it over, and found a couple of extras items to repair under the factory warranty. My service rep, Mike Rios has always done a great job keeping me informed of the status of any work being done and helps me understand all the great electronic features of the car.
We had a great experience at the dealership. Our salesman was very knowledgable about the car and we didn’t feel pressured. They were very accommodating to our needs and everyone was very nice.
Great integrity, very knowledgeable, skillful and elite; I’ll say that about sums it up. I’m going to be honest, I work for a financial company myself.. With that being said, I always study about trading . To see what it’s about or not. I can admit.. I was a bit skeptical on you all’s courses at first. Being straight forward. For the price, I still took action and utilized the trading Packages you offer for my 22 yr old little sister’s personal Trading Account. I’d Amit.. That she received Quick results and now on her 2nd ...
Excellent service beginning till end👍👍👍👍👍👍. Happy with my problem taken care of fast and convenient. I would recommend Coulter to my friends to consider. Excellent service.
They keep it simple and communicate with me very well, I know what to expect from them.
What a wonderful car buying experience!
Toby is great! They take care of all my warranty work on my Jx35! Super quick, knowledgeable and communicates wonderfully.
This visit was to repair a broken door actuator on my new QX50. The service department ordered the part at my last visit and after a quick turnaround were able to schedule me in quickly. Both visits the service department was friendly and helpful. I'm happy to not hear that annoying clicking noise any longer!
Thank you for taking great care of my vehicle!
Love working with Kevin! Great team of professionals
No, problems with the service experience!
Given today's circumstances, the service department did a phenomenal job! Thank you very much. We will be back!
if you want a great car and a great service team to keep it on the road. then go to coulter INFINITI.
Always professional and easy to schedule for service needed.
incredibly helpful in every aspect from repairs of our existing vehicle to purchasing a new QX 55, excellent customer care Mike, in the service department was awesome Derrik in sales truly helped us out, thank you
1st Class organization, their my go to dealership. I an count my their team for all of my needs.
Brought my daughters car in for service with Kevin. He did a fantastic job fixing the issues with her car and getting it back to us in a timely manner. Great experience all around!
Coulter INFINITI in Mesa is your source for INFINITI. Our dealership features a steadfast staff committed to our customers’ needs as our greatest motto is customer satisfaction guaranteed. With an extensive inventory filled with both new and used INFINITI vehicles, we have the perfect fit for everyone. We offer services such as auto financing and car repair to make sure our dealership is a one-stop shop for your automotive needs. We proudly serve Phoenix, Tempe, and Chandler.
So, if you’re looking to purchase or lease a new Q50, Q60, QX50, QX60, or QX80 to cruise around Mesa or the greater Phoenix area, you’ve come to the right place. We have exactly what you’ve been searching for; the hunt for the perfect vehicle ends at our dealership!
Contact us today at 623-323-7191.
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